Contact Us
Replacement & Customer Service
The best way to contact Ficmax is using Facebook Messenger : https://m.me/FicmaxGaming?ref=ProductProblem
We have built an automatic system to submit your customer support ticket.
If you do not have a Facebook Messenger account, please email the following information to support@ficmax.com
- Full Name
- Purchasing Platform (We are selling on Ficmax.com/Amazon.com/Walmart.com/Wayfair.com/Newegg.com)
- Order ID
- Original Shipping Address
- Phone Number
- Photos/ Videos showing the problem (Recommended)
- Other written details that you would like to tell us about.
For Social Media Collaboration
Please provide the following information
- Your main social platform.
- Your other social channels.
- Previous success stories.
- How you would like to work with Ficmax
Email: hello@ficmax.com
For Retailers and Distributors
Please provide the following information
- You distribution method.
- Case studies.
- Your proposal.
Email: hello@ficmax.com