Contact Us

Replacement & Customer Service

The best way to contact Ficmax is using Facebook Messenger :

We have built an automatic system to submit your customer support ticket.

If you do not have a Facebook Messenger account, please email the following information to

  1. Full Name
  2. Purchasing Platform (We are selling on
  3. Order ID 
  4. Original Shipping Address
  5. Phone Number
  6. Photos/ Videos showing the problem (Recommended)
  7. Other written details that you would like to tell us about.

For Social Media Collaboration

Please provide the following information

  1. Your main social platform.
  2. Your other social channels.
  3. Previous success stories.
  4. How you would like to work with Ficmax


For Retailers and Distributors

Please provide the following information

  1. You distribution method.
  2. Case studies.
  3. Your proposal.